Asynchronous Reporting

 

Understanding Asynchronous Reporting on Zymono

At Zymono, we believe that safety and transparency should never be limited by boundaries. That’s why we offer asynchronous reporting — an optional feature that empowers organizations to accept reports from any user on the internet, not just employees attached to their organization.

What Is Asynchronous Reporting?

Asynchronous reporting allows individuals to submit reports via a public form without needing to be connected to the organization’s internal network. Whether they’re customers, clients, contractors, or concerned members of the community, anyone can share feedback, report safety issues, or raise concerns with ease.

This feature ensures that organizations can remain informed and responsive to issues beyond their internal teams, broadening their scope for maintaining a safe and ethical environment.

How It Works

  • Public Form Access: Organizations can choose to enable asynchronous reporting by creating a public-facing report submission form.

  • Anonymous or Identified Reporting: Users can submit reports anonymously or provide contact information if they wish to be identified.

  • Real-Time Submission, Deferred Processing: Reports are submitted instantly and processed in the background, allowing organizations to manage incoming reports efficiently without immediate intervention.

Benefits of Asynchronous Reporting

  • Broader Visibility: Capture reports from anyone with insight or experience, not just employees.

  • Improved Safety and Accountability: Encourage open communication and transparency across your organization and community.

  • Flexible and Scalable: Handle high volumes of reports without overwhelming your internal systems.

Use Cases

Asynchronous reporting is especially useful for:

  • Online Platforms: Social media sites, video games, and community-driven platforms can quickly and easily accept reports from their user base.

  • Public Communities: Forums, discussion groups, and virtual events can use this feature to maintain a safe and respectful environment.

  • Customer-Facing Services: Businesses that want to hear directly from their clients about issues or feedback can provide a seamless reporting process.

Enabling Asynchronous Reporting

Enabling this feature on Zymono is simple. Navigate to your organization’s settings and toggle on asynchronous reporting.

Stay ahead of potential issues and create a more inclusive, responsive safety culture with asynchronous reporting on Zymono.

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